Welcome to eProcurement - Tender Management System

Process Fee	Process Fee Payable To
75000.00(INR)	The Managing Director, APMSIDC, Mangalagiri

S.No	Document Name	Stage	Document Type
1	Valid registration, Partnership deed / Labour Registration	COMMON	Mandatory
2	EMD in the form of NEFT/BANKERs CHEQUE/RTGS/FDR/ BG	COMMON	Mandatory
3	Processing fee in favour of MD, APMSIDC	COMMON	Mandatory
4	Transaction fee	COMMON	Mandatory
5	Pan card and copy of latest Income tax returns along with proof of receipt	COMMON	Mandatory
6	Valid GST Registration of Andhra Pradesh	COMMON	Mandatory
7	Valid registration from Labour Department of Andhra Pradesh	COMMON	Mandatory
8	Valid EPF and ESI Registration	COMMON	Mandatory
9	Undertaking of Tender	COMMON	Mandatory
10	Experience Certificate General Experience from 2019-20 to 2023-24	COMMON	Mandatory
11	Experience Certificate Hospital Experience from 2019-20 to 2023-24	COMMON	Mandatory
12	Annual Turnover of similar service issued by Charted Accountant for the period from 2019-20 to 2023-24 for Rs.15.77 Crores during any one of the last five financial years	COMMON	Mandatory
13	Professional Tax Registration of Andhra Pradesh and proof of payment	COMMON	Mandatory
14	Experience Certificate from Government	COMMON	Mandatory
15	Experience Certificate Private Institutes, Proof of contract agreement, Proof of payments for the services and Proof of payment of GST for the respective contract agreement	COMMON	Mandatory
16	Solvency certificate in the proforma of Nationalised Banks /Scheduled banks as per the Guidelines of the RBI (Annexure-9)	COMMON	Mandatory
17	Information on Blacklisting (Annexure-3B)	COMMON	Mandatory
18	The Bidder should submit the EPF / ESI /GST for any Three years in support of the experience (2021-22, 2022-23, 2023-24)	COMMON	Mandatory
19	Any other documents as per Tender Document	COMMON	Mandatory

General Terms and Conditions / Eligibility

3. E-Procurement process Inviting Bids through e-Procurement Portal A. APMSIDC invites online bids through e-Procurement portal from eligible bidders for Selection of Service Provider for sanitation services for hospitals in terms of GO. Ms. No. 94, Irrigation and CAD (PW-COD) Department Dt. 01.07.2003 and subsequent Government orders / instruction / guidelines issued, on the subject prior. B. The Bidders shall submit their response through e-Procurement portal at https://tender.apeprocurement.gov.inor http://www.apeprocurement.gov.in/by following the procedure given below. C. A complete set of bidding documents can be downloaded from https://tender.apeprocurement.gov.in as per the date and time provided in the bid data sheet. However, the tenderer shall remit Processing fee of Rs.75,000/- (Seventy-five Thousand) online through AP E-Procurement Portal and D. All the participating bidders should pay a Transaction fee[(@0.03% of ECV (estimate contract value) with a cap of Rs.10,000/- for all works with estimated contract value up to Rs.50.00 Crores and Rs. 25,000/- for works with estimated contract value above Rs. 50.00 Crores + GST on transaction fee shall be payable to M/s. Vupadhi Techno Services Pvt. Ltd by using Credit cards (Any MASTER / VISA Card) issued by any bank or through net banking accounts with ICICI or HDFC Banks as per G.O.Ms.No.13 of IT&C Dept. Dt.07.05.06 with effect from 02.02.2007. E. A transaction fee at 0.10% of the estimate contract value of the work towards service charges has to be paid by successful bidder at the time of concluding agreement as follows in favour of: ? Managing Director, APTS, Vijayawada (Towards ?e? procurement services at 0.04% of estimated contract value with a cap of Rs.10,000/- for all works with estimated contract value up to Rs.50.00 Crores and Rs. 25,000/- for works with estimated contract value above Rs. 50.00 Crores)paid online through AP E-procurement portal ? Managing Director, APMSIDC, Mangalagiri Rs.________/- (@ 0.06% of estimate contract value)paid in the form of Demand draft. F. Eligible Bidders must submit their bids for the complete scope of work. Any bid submitted for incomplete scope shall be rejected. G. Issuance of Bidding Documents will not be construed to mean that such bidders are automatically considered qualified H. All bids must be accompanied by EMD, failing which the bid will be rejected I. All bids must be submitted on or before last date and time as mentioned in the bid data sheet, through e-Procurement portal only (online). J. APMSIDC reserves the right to reject bids without assigning any reason whatsoever. K. In the event of date being declared as a holiday, the date for submissions of bids and opening of bids will be the following working day at the appointed time. Procedure for offer submission: A. The Bidders shall submit their response through e-Procurement portal at https://tender.apeprocurement.gov.in or http://www.apeprocurement.gov.in/ by following the procedure given below. B. The Bidders shall register on the following websites to submit the bids online: C. https://tender.apeprocurement.gov.in (for submission of technical qualification and price bid formats) D. Offline bids will not be entertained by the Tender Inviting Authority for the tenders published in e-Procurement portal. E. The Bidders shall submit their eligibility and qualification details, Technical bid, Financial bid etc., in the online formats displayed in e-Procurement website. The Bidders shall upload the scanned copies of all the relevant certificates, documents, etc., in support of their eligibility criteria/technical bids and other certificates/documents in the e-Procurement website. The Bidders shall sign on the statements, documents, certificates, uploaded by them, owning responsibility for their correctness/authenticity. The Bidders shall attach all the required documents for the specific tender after uploading the same during the bid submission as per the Tender Notice and Bid Document. The uploaded documents should be clearly legible. F. Digital Certificate Authentication: The Bidders shall authenticate the bid with their Digital Certificates for submitting the bid electronically on e-Procurement portal and the bids not authenticated by digital certificate of the Bidders will not be accepted on the e-Procurement portal. G. APMSIDC shall not take any responsibility for any delay or non-receipt. If any of the documents furnished by the Bidders are found to be false/fabricated/bogus, such Bidders are liable for blacklisting, forfeiture of the EMD, cancellation of work and criminal prosecution. H. Payment of Transaction Fee: All the participating bidders have to electronically pay a non-refundable transaction fee to M/s. Vupadhi Techno Services Pvt. Ltd., the service provider through "Payment Gateway Service on E-Procurement portal", as per the Government Orders placed on the e-procurement website. I. Tender Document: The Bidders are requested to download the Tender Document and read all the terms and conditions mentioned in the Tender Document. The Bidders have to keep track of any changes by viewing the Addenda / Corrigenda issued by the Tender Inviting Authority from time-to-time, in the e-Procurement portal. The Department calling for Tenders shall not be responsible for any claims / problems arising out of this. J. Bid Submission Acknowledgement: The Bidders shall complete all the processes and steps required for Bid submission. The system will generate an acknowledgement with a unique bid submission number after completing all the prescribed steps and processes by the Bidders. Users may also note that the bids for which an acknowledgement is not generated by the e-Procurement system are treated as invalid or not saved in the system. Such invalid bids are not made available to the Tender Inviting Authority for processing the bids. The APMSIDC and M/s. Vupadhi Techno Services Pvt. Ltd. are not responsible for incomplete bid submission by users. K. How to Apply a) Click at http://www.apeprocurement.gov.in or https://tender.apeprocurement.gov.in to download e-Procurement notification. b) Read the complete document carefully. c) Complete bid to be submitted online only d) The system will generate an acknowledgement with a unique offer submission number on successful completion of the above process.

General Technical Terms and Conditions (Procedure)

4. General References a) The Procurement process shall be done by Andhra Pradesh Medical Services & Infrastructure Development Corporation (APMSIDC) on behalf of ?Director of Secondary Health (DSH), AP? representing the Governor of Andhra Pradesh for the State of Andhra Pradesh b) Andhra Pradesh Medical Services & Infrastructure Development Corporation is hereafter referred to as ?Tender Inviting Authority? in this document. c) Director of Secondary Health (DSH), AP representing the Governor of Andhra Pradesh for the State of Andhra Pradesh shall sign and implement the contract with the successful bidder. d) Director of Secondary Health (DSH), AP representing the Governor of Andhra Pradesh for the State of Andhra Pradesh hereafter shall be referred as ?Client? in this document. e) Implementing authority means the authority nominated by the Client f) The Applicant who is providing response to this bid is hereafter referred as ?Bidder/Tenderer/Contractor/Agency? in this document. g) The Bidder who is successful in post evaluation of proposals according to terms and conditions of this tender is hereafter referred to as ?Selected Bidder? h) The Selected Bidder to whom the client (DSH Authorities) issues the Letter of Acceptance (LOA) shall be referred in this tender as ?Service Provider?. 4.1 Note 4.1.1 Bidders /Firms/Contracting firms ineligible to Tender: i) A retired officer of the Govt. of AP or Govt. of India executing services is disqualified from tendering for a period of two years from the date of retirement without the prior permission of the Government. ii) The bidder who has employed any retired officer as mentioned above shall be considered as an ineligible tenderer. iii) The bidder himself or any of his employees is found to be Gazetted Officer who retired from Government Service and had not obtained permission from the Government for accepting the contractor?s employment within a period of 2 years from the date of his retirement. iv) The bidder or any of his employees is found at any time after award of contract, to be such a person who had not obtained the permission of the Government as aforesaid before submission of the tender or engagement in the bidder?s service. v) Bidder shall not be eligible to tender for services where any of his near relatives are employed with TIA. The bidder shall intimate the names of persons who are working with him in any capacity or are subsequently employed. He shall also furnish a list of Gazetted / Non-Gazetted, State Government Employees and any of those within the meaning of public servants defined under Indian Penal Code and prevention of corruption Act, including those held or holding any political posts related to him. Note: Near relatives include 1. Sons, step sons, daughters, and stepdaughters. 2. Son-in-law, and daughter-in-law. 3. Brother-in-law, and sister-in-law. 4. Brothers and Sisters. 5. Father and Mother. 6. Wife / Husband. 7. Father-in-law and Mother-in-law 8. Nephews, nieces, uncle and aunts 9. Cousins and 10. Any person residing with or dependent on the bidder. vi) Eligibility limitations to bid from any debt restructuring: The Bidder either individual or other legal entity or Partnership or availed corporate debt restructuring / strategic debt restructuring and not cleared the loan for more than six years/ whether DRT/ NCLT proceedings pending or not, is not eligible to participate in the bid. 4.1.2 EMD: The submission of original Hard copies of the uploaded scan copies of DD/BG towards EMD by participating bidders to the tender Inviting authority before opening of the price bid is optional as per Govt. Memo No.ICDO1-COOR0MISC/22/2020/ REFORMS, Dt.27.03.2020. In case the bidder opts to submit non originals hard or soft copies, the bidder shall file scanned copy of an affidavit duly notarized to the effect that the information in the documents submitted is genuine and true with undertaking for criminal prosecution if anything found in the information is untrue besides right of the employer to terminate the contract and for other legal recourse. 4.1.3 All the participating Bidders shall furnish the following within 72 Hours from the Tender submission: a). Hard copies of the uploaded scanned copies of Demand Draft / Bank Guarantee towards EMD in original . b). Similarly the hard copies of all the uploaded documents without price bid (technical bid only) 5 Detailed Scope of Work of Service Provider Providing services to sanitation and hygiene within the Director of Secondary Health ensures the smooth functioning of all secondary health care institutions such as Community Health Centers (CHC), Area Hospitals (AH) and District Hospitals (DHs), Mother and Child Hospitals (MCH) etc., of the AP within the state which include buildings and appurtenant sites of the premises at all times up to specified levels of quality standards under the contract. The scope of work defined below: KEY ACTIVITIES: The following are the key activities to be performed by the agency. Detailed scope of work for individual areas are given below a) Staff recruitment: Engage and deploy necessary skilled workers in appropriate numbers, to manage and implement all aspects of housekeeping. b) Capacity building: Develop training materials, undertake training of all recruited housekeeping staff and permanent hospital staff. c) Documentation: The agency needs to maintain a record of all the agreed upon trainings including induction as per the specified format with the chief hospital authority. The agency is required to collect data on a real time basis and provide information to DSH regularly. d) Supply of Consumables: The agency needs to provide equipment and consumables in appropriate numbers and amounts for ensuring provisions of all services, as per agreed deliverables at the contract. e) Monitoring & Evaluation: Conduct periodic, objective &evidence-based monitoring of the staff and the activities. Provide scope for semiannual inter district cross learning. Evaluation by the state level office on a semiannual basis. The agency should aim for continuous quality improvement in work performance, data collection analysis and rectification of errors. 5.1) Schedule of Quantity i. The responsibility of the Agency extends to the quantities specified in the schedule in Form 1 -Area details in relation to the hospitals. ii. The schedule specifies the carpet area in each of the hospitals / colleges, of the facilities of various types like wards, operation theatres, intensive care units, administrative areas, classrooms, labs, workshops, auditoriums etc., and also the open area. iii. Head of the Department, based on the recommendation of the implementing authority, may enhance the area or even include additional institutions / facilities due to upgradation/construction of new hospitals / colleges / buildings / facilities, or to reduce the schedule' area due to closure of any block / facility. Suitable price adjustments shall be made consequent upon such increase or decrease in the schedule of quantities, on a ?Pro Rata? basis. The payment shall be made for the actual areas under the service time to time from any increase or decrease as the case may be. iv. Prices quoted are inclusive of supply of chemicals specified for cleaning and lifting and disposal of normal waste and biomedical waste as specified in the documental so inclusive of all taxes, fees etc. payable if any thereon and on equipment and for the services. v. The agency shall provide all men & machinery for maintenance of sanitation services of hospitals and colleges. Irrespective of the additional mechanized equipment like scrubbers, driers, jet pumps for cleaning etc., provided by the agency, there shall be no reduction of minimum man power requirement for a hospital and colleges. vi. Prolonged duty hours of Sanitary Worker (more than 8 hours at a stretch) shall not be allowed. No payment shall be made for double duty/more than 8 hours at a stretch, if any found through FRS attendance. vii. The administrative issues like leave, weekly off, discipline etc., of the Sanitation workers are responsibility of the contractor. viii. The agency should have proper HR policy.

Legal Terms & Conditions

Cleaning The Agency shall be responsible for cleaning of the entire area shown in the Form 1. The following specific responsibilities have to be carried out with regard to cleaning activities: i. Floor area: The Form 1 specifies the floor area of facilities. Disinfectants, cleaning equipment and chemicals specified in Form 2(A) should be used every time for cleaning. Wet floor signs are to be used to prevent injuries from slipping. Further, the contractor should store disinfectants/ cleaning items as per the guidelines mentioned by the manufacturer. This should be monitored periodically by the authority either virtually or physically on a random selection of days. ii. The internal hospital premises shall be cleaned before 8.00 AM every day on priority basis and subsequent cleaning as per enclosed service standards. iii. Toilets, Bathrooms & Sinks: Cleaning of the toilets, bathrooms and sinks and maintenance in a sanitized condition is extremely important from the point of overall sanitation of the hospital. The following specifications are made in this regard: a. Disinfectants and chemicals specified in Form- 2(A) should be used invariably every time for cleaning of the toilets. b. The toilets shall be kept dry by mopping up as frequently as needed. c. Adequate number of attendants should be posted at the toilets not only to ensure proper maintenance, but also to educate patients and their attendants in the proper use of toilets and to prevent misuse resulting in dis-function of the toilets. d. Any blockages in toilets or drainages connected to the toilets shall be cleared within an hour's time from the time it is noticed as and when required. The deployment of plumber is the responsibility of the bidder for attending and no separate payment and additional staff will not be sanctioned and the expenditure has to be met from the bidders operational cost. e. It shall be the responsibility of the Agency to ensure that the running water is available in all the toilets and sinks at all times. While the responsibility of availability of the water supply to the hospital/college is that of the hospital/college administration, the maintenance of the entire water distribution network within the hospital/college shall be that of the Agency. f. Patient check out cleaning is to be done as and when a patient is discharged irrespective of the schedule. This includes shifting of soiled linen, cleaning the room / area: washroom and all the furniture. g. The bidder is supposed to inspect the Institutions before quoting the tender. 5.3) Drainages & Sewerage i. Drainages specified in the Form 1shall be cleaned at least twice a day so as to maintain continuous flow and to avoid scope for blockages. All drains including the underground drainage within the hospital premises has to be maintained by the agency. ii. Any maintenance requirement relating to the drainage facility shall be the responsibility of the Agency and should be immediately attended to within two hours from the time of informing it. iii. Periodical maintenance of sewerage system is the responsibility of the agency and silt in sewerage lines, manholes etc., to be cleaned by the agency as and when required and generally once in a month and at any cost. 5.4) Open premises. i. It is the responsibility of the Agency to keep the entire open premises of the hospital in a clean and tidy. The agency shall deploy sanitation workers for the open premises at the rate of 1 per 6000 Sq. Yards per day. ii. The garbage and litter caused by patients, attendants, or employees shall be cleared instantaneously by deploying required number of sweepers in the premises, especially during the peak OP (Out Patient) hours i.e. from 8 am to 2 pm. iii. An appropriate number of garbage bins shall be arranged by the Agency, at conspicuous points for use by the patients, students, attendants and employees. The bins shall be cleared at least three times during a calendar day. Where the bins are observed to be over-flowing frequently, additional bins or larger bin (s) shall be arranged by the Agency. The areas surrounding each bin shall be disinfected and mopped each time the bin is cleared. iv. The open area specified in Form- 1 shall be landscaped by the hospital / college authorities. Such landscapes are to be maintained in consultation with the management of the Institutions. The scope of the agency is limited to watering the existing greenery. The capital expenditure for landscaping and establishing the gardens and lawns shall be borne by the management, subject to availability of budget. The responsibility of maintenance shall be that of the Agency. 5.5) Waste disposal i. Normal waste: The normal waste arising out of routine hospital/college/hostel activities through the cleaning operations shall be disposed off at the designated collection points within the Institution premises to be specified in this regard. The Agency shall coordinate with the Municipalities / Gram Panchayats for timely clearance of the garbage. The trash bags for collection of normal waste shall be supplied by the Agency and shall be tied at the top after they are 2/3 full. The trash bags will be transferred to a common collection point as soon as they are ready for removal. Additional normal waste bins, if any required over the available normal bins shall be provided by the Agency as per the request of the implementing authority. Agency shall strive to recycle the waste generated at the extent possible by coordinating with waste recycling companies. The norms of Pollution Control Board authorities are to be followed. ii. Bio-medical waste: a) The bio-medical waste shall be collected, strictly following the standards and norms laid down in Form3on a daily basis. In case of heavy patient load, the bio-medical waste may be collected twice in a calendar day in appropriate colour coded bags. Additional Bio-medical waste bins, if any required over the available Bio-medical bins shall be provided by the Agency as per the request of the implementing authority. b) Supply of color-coded and Bar coded bags and collection of Bio medical waste is the responsibility of the agency. The colour coded bags to be used by the agency shall strictly confirm to the specifications approved by the Pollution Control Board, failing which the agency will be held responsible for the penal actions initiated by the concerned Pollution Control Board authorities. The segregation of Bio Medical waste is the responsibility of the Hospital authorities and the segregated Bio Medical wastage to be kept by the agency at the place identified by the Superintendent of the Hospital. c) Transfer of the waste from the site of origin to the site of waste disposal should be done in airtight containers to avoid smell in the corridors while transporting. It is the responsibility of the agency to provide airtight containers and trolleys for the purpose and strictly as per statutory norms in this regard. The Disposal of Bio Medical waste is the responsibility of the Superintendent of the Hospital. d) Additionally agency should make sure to maintain following biomedical waste bins, 1 set in each - i. Wards ii. Operation Theatres iii. Out Patient Department iv. Ladies Hostel v. Lab vi. Casualty vii. Mortuary 5.6)A) Education The Agency shall be responsible to educate employees, patients and their attendants on the need for keeping the hospital facilities and premises neat and clean at all times. This shall be achieved by undertaking a series of activities as may be required including the following: a) Frequent announcements may be made in the local language in areas where there is much gathering of people like in the OP areas, attendant facilities, main entrance etc. and appropriate public address system may be arranged by the Agency for this purpose. The volume should be low and soft so as not to cause noise pollution and irritation to the public. b) Appropriate posters may be designed and affixed at relevant places to educate the public on hand hygiene and on the proper usage of the toilets, sinks etc., and also advising against spitting and littering at any place in the hospital. c) Sanitary inspectors shall be posted by the Agency at all conspicuous places where the people gather and also near each toilet place to prevent misuse. The Agency may also ensure a system like reprimanding or penalizing the persons found to be misusing the premises despite advice but has to take written permission from Superintendent and all such proceeds if any shall be shared between agency and institute. d) It may be noted that though educating the public is one of the responsibilities of the Agency, at the same time, ensuring that the premises is neat and clean and meeting the specified sanitation standards is also squarely that of the Agency. Training: In addition to the frequencies and specifications for cleanliness, it is suggested that all agencies providing staff are required to train this staff before joining, with refreshers every three months. B) TRAINING: Staff training and development is a core activity in the sanitation service and astructuredapproachtotrainingshouldbedevelopedandcontrolledbyState level Manager, with direct inputs from Hospital Authority, Nursing Superintendent and other relevant healthcare professionals, as required. Institutions should ensure that training is readily accessible to all staff involved in the provision of the service, and that training levels and technical competency are standardized throughout shift patterns. As a minimum, training must be given in the performance of cleaning tasks, the use of cleaning equipment, control of infection, manual handling, fire, health and safety and site orientation. Where there is a change in cleaning products, materials or equipment, retraining of staff will need to be brought forward and completed before the new products are deployed for the first time. All aspects of environmental cleaning must be supervised and performed by knowledgeable, trained staff. Regular education and support must be provided by health care organizations and contract agencies to help staff consistently implement appropriate practices. Education should be provided at the initiation of employment as part of the orientation process and as ongoing continuing education. A. Contractor must provide a training program that includes: ? A written curriculum. ? A mechanism for assessing proficiency. ? Documentation of training and proficiency verification. ? Orientation and continuing education. B. Education provided should include: ? Handling of mops, cloths, cleaning equipment cleaning and disinfection of blood and body fluids. ? Handling and application of cleaning agents and disinfectants ? Handling of biomedical waste. ? Techniques for cleaning and disinfection of surfaces and items in the health care environment.

Procedure for Bid Submission

The bidder shall submit his response through Bid submission to the tender on eProcurement platform at www.apeprocurment.gov.in by following the procedure given below. The bidder would be required to register on the e-procurement market place https://tender.apeprocurement.gov.in and submit their bids online. Offline bids shall not be entertained by the Tender Inviting Authority for the tenders published in e-procurement platform. The bidders shall submit their eligibility and qualification details, Technical bid, Financial bid etc., in the online standard formats displayed in eProcurement web site. The bidders shall upload the scanned copies of all the relevant certificates, documents etc., in support of their eligibility criteria/technical bids and other certificate/documents in the eProcurement web site. The bidder shall sign on the statements, documents, certificates, uploaded by him, owning responsibility for their correctness/authenticity. The bidder shall attach all the required documents for the specific tender after uploading the same during the bid submission as per the tender notice and bid document. The Bidder shall also ensure prior to Final Bid submission that the Encryption certificate present in the DSC Key token is the same as that mapped into his Profile page in the Eprocurement system. Service provider shall not be responsible for Non-submission of Bid in case there is a variance in the Encryption certificate between the Key token and the Uploaded certificate in the Bidders profile in the Eprocurement system. Registration with eProcurement platform: For registration and online bid submission bidders may contact HELP DESK. https://tender.apeprocurement.gov.in Digital Certificate authentication: The bidder shall authenticate the bid with his Digital Certificate for submitting the bid electronically on eProcurement platform and the bids not authenticated by digital certificate of the bidder will not be accepted on the eProcurement platform. For obtaining Digital Signature Certificate, you may please Contact: You may please Contact Registration Authorities of any Certifying Authorities in India. The list of CAs are available by clicking the link https://tender.apeprocurement.gov.in/digital-signature.html# 3. Hard copies: i) Vide ref. G.O.Ms.No.174, I&CAD dept dated:1-9-2008, submission of original hard copies of the uploaded scanned copies of Proof of online Payment (Remittance)/BG towards EMD by participating bidders to the tender inviting authority before the opening of the price bid is dispensed forthwith. ii) All the bidders shall invariably upload the scanned copies of Proof of online Payment (Remittance)/BG in eProcurement system and this will be the primary requirement to consider the bid responsive. iii) The department shall carry out the technical evaluation solely based on the uploaded certificates/documents, Proof of online Payment (Remittance)/BG towards EMD in the eProcurement system and open the price bids of the responsive bidders. iv) The department will notify the successful bidder for submission of original hardcopies of all the uploaded documents Proof of online Payment (Remittance)/BG towards EMD prior to entering into agreement. v) The successful bidder shall invariably furnish the original Proof of online Payment (Remittance)/BG towards EMD, Certificates/Documents of the uploaded scan copies to the Tender Inviting Authority before entering into agreement, either personally or through courier or post and the receipt of the same within the stipulated date shall be the responsibility of the successful bidder. The department will not take any responsibility for any delay in receipt/non-receipt of original Proof of online Payment (Remittance)/BG towards EMD, Certificates/Documents from the successful bidder before the stipulated time. On receipt of documents, the department shall ensure the genuinity of the Proof of online Payment (Remittance)/BG towards EMD and all other certificates/documents uploaded by the bidder in eProcurement system. In support of the qualification criteria before concluding the agreement. 4. The GO. Ms. No. 174 -I&CAD dated: 1-9-2008 Deactivation of Bidders If any successful bidder fails to submit the original hard copies of uploaded certificates/documents, Proof of online Payment (Remittance)/BG towards EMD within stipulated time or if any variation is noticed between the uploaded documents and the hardcopies submitted by the bidder, as the successful bidder will be suspended from participating in the tenders on eProcurement platform for a period of 3 years. The eProcurement system would deactivate the user ID of such defaulting bidder based on the trigger/recommendation by the Tender Inviting Authority in the system. Besides this, the department shall invoke all processes of law including criminal prosecution of such defaulting bidder as an act of extreme deterrence to avoid delays in the tender process for execution of the development schemes taken up by the government. Other conditions as per tender document are applicable. The bidder is requested to get a confirmed acknowledgement from the Tender Inviting Authority a proof of Hardcopies submission to avoid any discrepancy. 5. Payment of EMD: It is mandatory for all participant bidders to electronically pay EMD Online by utilizing the "Payment Gateway Service on E-Procurement platform". The Electronic Payment Gateway accepts all Master and Visa Credit Cards issued by any bank and Direct Debit facility/Net Banking/NEFT payment modes through ICICI Bank and/or Axis Bank Payment Gateways to facilitate the transaction. This is in compliance as per G.O.Ms. 08 dated 08.05.2016. A GST of 18.00% + Bank charges on the transaction amount payable to APTS shall be applicable. In addition to this, Bidders can also pay the EMD through Download of PDF format of RTGS Challan for respective Payment gateway and pay the EMD through their Parent Bank account. Once the EMD is received by the EProcurement application, Bidders can automatically continue with their Bid Submission online. IMPORTANT NOTE REGARDING EMD PAYMENT: 1. Bidders are encouraged to use only Net banking facility for payment of EMDs as far as possible for faster refunds in case of unsuccessful Bids for the Tender. 2. Bidders are advised not to use RTGS Challan downloads at the penultimate hour of Bid submission closing as any delay by their banker would not enable Bid submission on the platform. Please allow a minimum of 60 minutes for enabling "Continuation of Bid Submission" from the time the Pool Account receives credit of the EMD from the Bidders Bank for both NEFT and RTGS Transfers. For RTGS Transfers, the Pool Account can get immediate credit whereas NEFT transfers would follow RBI Payment Cycle time. 3. Bidders are advised to pay EMD Online atleast T-1 or T-2 days before Bid submission closing date (T= Bid submission closing date) to avoid last minute delays and denials of successful Bid submission and to take care of any delays in Banking procedures. Un Successful Bidder EMD Refund process: - The bid is declared unsuccessful, under the following circumstances. Bid submitted by the bidder is not the lowest bid. Upon Finalization of the L1 Bid. Technical Disqualification of the Bid in case of 2 cover system. EMD paid but bid not submitted EMD refund will be initiated by the Tender Inviting Authority directly and through Online only and through the same payment channels as EMD received by the Department. (RTGS / NEFT /Credit Card /Debit Card refund), within 30 days from the date of publishing the Decision / Result. However, Service Provider /GoAP will not be held responsible for the delays occurring due to banking channels/procedures/processes of the respective vendor. IMPORTANT NOTE REGARDING EMD REFUNDS: Bidders are requested to use discretion in their choice of payment channel for remittance of EMD. Time taken for Refunds under Ideal conditions: 1. Net Banking / NEFT / RTGS Challan: One (1) Banking Business Day from time of initiation of refund by Tender Inviting Authority subject to RTGS/NEFT timings of RBI. 2. Credit card/ Debit card: 7-10 working days from time of initiation of refund by the Tender Inviting Authority. However, this may be longer in case of certain bank cards. In case of delays, bidders are requested to contact the Card issuing Bank for faster resolution. 6. Payment of Transaction Fee: It is mandatory for all the participant bidders from 1st January 2006 to electronically pay a Non-refundable Transaction fee to M/s. APTS , the service provider through "Payment Gateway Service on E-Procurement platform". The Electronic Payment Gateway accepts all Master and Visa Credit Cards issued by any bank and Direct Debit facility/Net Banking of ICICI Bank, Axis Bank to facilitate the transaction. This is in compliance as per G.O.Ms. 13 dated 07.05.2006. A GST of 18.00% + Bank charges on the transaction amount payable to APTS shall be applicable. The participating bidders will pay a transaction fee @ 0.03% of ECV (estimated contract value) with a cap of Rs.10,000/- (Rupees ten thousand only) for all works with ECV upto Rs.50 crores, and Rs.25,000/- (Rupees twenty five thousand only) for works with ECV above Rs.50 crores, at the time of bid submission electronically. For tenders wherever ECV is not available i.e., for goods and services, the transaction fee shall be calculated on quoted value. GST as levied by the GOI on transaction fee, electronic payment gateway charges shall be borne by the bidders. 7. Corpus Fund: As per GO MS No.4 User departments shall collect 0.04% of ECV (estimated contract value) with a cap of Rs. 10,000 (Rupees ten thousand only) for all works with ECV upto Rs.50 Crores, and Rs. 25,000/- (Rupees twenty-five thousand only) for works with ECV above Rs.50 Crores, from successful bidders on eProcurement platform before entering into agreement / issue of purchase orders, towards eprocurement fund in favour of Managing Director, APTS . There shall not be any charge towards eProcurement fund in case of works, goods and services with ECV less than and upto Rs. 10 lakhs 8. Tender Document: The bidder is requested to download the tender document and read all the terms and conditions mentioned in the tender Document and seek clarification if any from the Tender Inviting Authority. Any offline bid submission clause in the tender document could be neglected. The bidder has to keep track of any changes by viewing the Addendum/Corrigenda issued by the Tender Inviting Authority on time-to- time basis in the E-Procurement platform. The Department calling for tenders shall not be responsible for any claims/problems arising out of this. 9. Bid Submission Acknowledgement: The bidder shall complete all the processes and steps required for Bid submission. The system will generate an acknowledgement with a unique bid submission number after completing all the prescribed steps and processes by the bidder. Users may also note that the bids for which an acknowledgement is not generated by the e-procurement system are treated as invalid or not saved in the system. Such invalid bids are not made available to the Tender Inviting Authority for processing the bids. The Government of AP are not responsible for incomplete bid submission by users.